Privacy Policy
1. Introduction
Welcome to Praxium Academy, operated by NextG Ventures LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (praxiumacademy.com) or utilize our educational platform.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering for an account or interacting with our platform:
Account & Identity Information
Full name, email address, password, and account preferences.
Educational Data
Course enrollment, progress tracking, certification status, and assessment results.
Technical & Usage Data
IP addresses, browser types, operating systems, and platform interaction metrics collected automatically via essential cookies.
3. How We Use Your Information
We use the personal information we collect strictly for business and operational purposes:
- To create, manage, and authenticate your student or instructor account.
- To deliver the educational services, course materials, and platform features you request.
- To process transactions and provide customer support.
- To maintain platform security and prevent fraudulent activity.
4. Email Communications & AWS SES Compliance
We utilize Amazon Simple Email Service (AWS SES) exclusively for critical platform operations. We do not send promotional, promotional-partner, or marketing emails.
Strictly Transactional Communications
All emails dispatched from our platform are strictly transactional and triggered by direct user actions. These include password reset links, purchase receipts, course enrollment confirmations, and critical security or account notices.
Bounce & Delivery Management
We actively monitor our email infrastructure to ensure high deliverability of essential communications. If an email bounces or is undeliverable, our automated systems flag the account to prevent further delivery attempts until the user updates their contact information.
5. Information Sharing and Disclosure
We do not sell, rent, trade, or otherwise share your personal information for marketing purposes.
We only share your information with trusted third parties under the following strictly defined circumstances:
6. Your Privacy Rights and Account Control
You have full control over your personal data:
- Communication Preferences: Because we only send essential transactional emails required for the operation of your account, there are no marketing mailing lists to unsubscribe from.
- Account Management: You can log into your student or instructor dashboard at any time to update your profile and modify your information. To delete your account, email us at support@praxiumacademy.com (see Data Security and Retention below).
- Data Access and Erasure: Depending on your jurisdiction, you may have the right to request access to the data we hold about you or request its complete erasure from our servers.
7. Data Security and Retention
We implement industry-standard administrative, technical, and physical security measures to protect your personal information. Our cloud infrastructure leverages advanced encryption to secure sensitive data. We retain your personal information only for as long as your account is active or as necessary to fulfill the operational purposes outlined in this Privacy Policy.
- While your account is open: we keep your information so your courses, progress and certificates stay available. We do not delete inactive accounts automatically.
- When you ask us to delete your account: email support@praxiumacademy.com and we will delete your personal information within 30 days.
- Order and invoice records: kept for 7 years after the purchase, even if you delete your account, to meet our tax and accounting obligations.
8. Children's Privacy
Praxium Academy is not intended for children under 13, and we do not knowingly collect personal information from them. Accounts are for people aged 13 or older (or the minimum age to consent to data processing where they live), and users under 18 need a parent's or guardian's permission. If you believe a child under 13 has given us personal information, contact us at support@praxiumacademy.com and we will close the account and delete that information.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team at: